Support
Email us and we’ll reply as soon as we can, usually within two working days.
Please include the email address you use for InkVisionApp and, if something went wrong, a screenshot.
Common questions
I forgot my password
On the sign-in screen, tap Forgot password and enter your email. We’ll send you a link to set a new one. Check your spam folder if it doesn’t arrive within a few minutes.
The design doesn’t look right on my skin
On the Preview screen, tap Try alternative method to blend the design a different way, and use the opacity slider to adjust how strong it looks. Photos taken in good, even light with the skin clearly in view work best.
It says I’ve reached the daily limit
Each feature can be used a set number of times per day across all users. The limit resets every day at midnight UTC, so please try again tomorrow.
Where are my saved images?
Previews you save appear in Profile › My Creations, and saved artwork appears in My Designs. Saved previews are also added to your phone’s photo library.
How do I delete my account?
See Delete your account.